If you are reading this right now, it most likely means that you used one of the links to the "Elucidate Support Portal" in the Elucidate platform shown below:
If you require help after consulting our Knowledge Base, located within the portal tab "Solutions", you can create a ticket for our support team here:
*If you create an account in the Elucidate Support Portal, you have the ability to login into your account after you have created a ticket to check on the ticket status/make changes to the ticket. If you do not create an account, you will only be able to access the ticket through the link to the ticket that can be found in the ticket auto-reply email.
If you are interested in learning about the Elucidate Support Policy, please click here.