Users with permission to “Remediation read-only” can access the Remediation tab, on a read-only basis. 

To create remediation tickets for your financial institution, you must have “Remediation full” permission.



Once a ticket has been created, the ticket can be shared with other counterparties as desired. 


Tickets are not shared by default; each ticket must be explicitly shared with counterparties.


You can view the counterparties with which a particular ticket has been shared, by opening the ticket in the EFI platform. 


The “Shared with” provides the names of the counterparties with whom the ticket has been shared.


Once a ticket has been shared with a counterparty, collaboration can begin.